Out-patient Services in Areas with Fortune Care Owned Clinics:
- Go to any Fortune Care Clinic in Metro Manila or in areas with provincial branches
- Present your Fortune Care membership card for the necessary consultation/treatment of your illness
- For conditions requiring elective or non-emergency confinement, secure approval from the clinic director
Out-patient Services in Areas without Fortune Care Owned Clinics:
- Proceed to the hospital coordinator of the outpatient department/industrial department
- Present Fortune Care membership card for the necessary consultation/treatment of your illness
Out-patient Emergency Care in Accredited Hospitals:
- Proceed to the emergency room of the nearest accredited hospital.
- Present Fortune Care Membership Card
- Fill-up hospital data form which will be forwarded by the hospital to Fortune Care
Out-patient Emergency Care in Non-Accredited Hospitals:
- Proceed to the Emergency room of the nearest non-accredited hospital
- Pay hospital bills and professional fee and secure all the documents
- File reimbursement at Fortune Care branch/head Office within 10 days from date of discharge
- Fortune Care will reimburse 80% of the total approved hospital bills
Non-Emergency Hospitalization in Accredited Hospitals:
- Obtain UMRC approval in Metro Manila and areas with Fortune Care branches for admission involving major elective surgery or special diagnostic procedures
- Present admitting order of Fortune Care doctor to admission section of accredited hospital together with your Fortune Care membership Card.
- You will be admitted according to your room and board plan
- You will be given special assistance by Fortune Care through our Liaison Officer
- Before discharge, proceed to the Billing and Collection Department to sign your statement of account; pay excess charges, if there are any.
- Secure a duly accomplished Philhealth form from your company and submit to the same section
Emergency Hospitalization in Accredited Hospitals:
- Proceed to the emergency room of the nearest accredited hospital
- Present Fortune Care membership card
- Call nearest Fortune Care Medical Office within 24 hours to report confinement at 1-800-10-633-8888 (PLDT), 637-4229 or 6370872 to 77
- You will be given special assistance by Fortune Care through our Liaison Officer
- Before discharge, proceed to the Billing and Collection Department to sign your statement of account; pay excess charges, if there are any
- Secure duly accomplished Philhealth form from your company to be submitted to the same section
Emergency Hospitalization in Non-Accredited Hospitals:
- Proceed to the emergency room of the nearest non-accredited hospital
- Pay hospital bills and professional fees and secure all documents
- File reimbursement at Fortune Care branch/head office within 10 days from the date of discharge
- Fortune Care will reimburse 80% of the total approved hospital bills
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